Refer to the table below to help identify if your concern can be addressed by our Customer Service Team. Customer Service Representatives are available 24/7 to assist with non-technical related matters regarding your hosting account.
If your inquiry/concern is not technical in nature, we recommend you reach out to Customer Service. There are numerous ways you can contact our Customer Service Department for help with your account. In this article, you will learn the various reasons for contacting Customer Service vs Technical Support and also the methods by which you can contact Customer Service. Reaching out to the right department helps to ensure that your questions are handled by the team that is optimized to serve you. If your question is not related to technical matters, you can save time by contacting our Customer Service team directly.
As an InMotion Hosting customer, if you have questions regarding your billing, payment, or account information you can contact our Customer Service team 24/7.
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